Contact Us

Equipment Service:

We're here for you around the clock!

1. Toll Free By Phone:  1.800.456.4813

2. Email: callcenter@bancsourceinc.com   -  During normal business hours (Monday-Friday 6AM-8PM, CST and Saturday & Sunday 8AM-5PM, CST, excluding bank holidays) a Customer Service Representative assists you personally. On weekends, after hours, or on bank holidays, you can request service by phone.

For faster service, prior to calling:  Locate the equipment sticker affixed to your machine. It looks like this:

Or Provide: Name of business & address of equipment needing service

• Contact Name
• Phone Number
• Brief description of problem 

For Other Assistance:

For billing questions, equipment changes, address change or other questions, feel free to call our Customer Service Center toll-free: 1.800.456.4846 Monday-Friday 8:00 am- 5:00 pm. After hours, leave a voice mail message for a return call the next business day.